Not what it used to be - Auto Damage Adjuster GEICO Employee Review

2.0
20 Oct 2023
Recommend
CEO approval
Business outlook

Pros

Good pay, I know it varies quite a bit but for my area I am paid well above what other insurance companies would offer. Despite the being on the decline, benefits are still pretty good.

Cons

Current CEO seems to be on a mission to run this company into the ground as thoroughly as possible. Within 4 years we've gone from priding ourselves on never laying anyone off to now massive layoffs every couple of months. As an insurer we've gone from being morally ambiguous to just outright being the bad guys and criminals that people think insurance companies are. In my day today job now I am forced to select parts that are known to be of insufficient quality, tell repair shops to perform repair procedures that are not to proper standards, and disregard statements put out by the original vehicle manufacturer because we feel we know better than them. Most will agree Geico used to be a great place, then for a few years it was ok but not as good and now it's just a depressing wasteland controlled by the greed of the CEO

Explore other reviews about GEICO

5.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

I had the opportunity to meet Nancy Pierce during a visit to our office, and she was very personable and engaging. It made a strong impression to see leadership so approachable and willing to connect with employees. Overall, I genuinely enjoy working here and feel supported in my role.

Cons

No significant downsides to mention at this time.

5.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

Strong opportunities for career growth Many people are willing to mentor and support others without expecting anything in return Supportive culture, even from people who may not know you personally Increased focus on education and development, especially for leaders More company activities at the local office, which has been a welcome change Fun associate engagement opportunities like escape rooms, art activities, games, and food events So many opportunities for recognition

Cons

There are still some areas where the company appears to be rebuilding trust and confidence Change is noticeable and appreciated, but some improvements are still in progress Feedback has clearly helped shape recent changes, and it will be good to see that progress continue

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