1.0
16 Aug 2023
Former employee, more than 8 years
Recommend
CEO approval
Business outlook
Pros
None... none at all. Run away. You'll save a fortune in therapy.
Cons
Managers and above are disconnected yes-men with no apparent interest in (or talent for) solving problems. From the manager level all the way up to the C-suite they blame the phone agents for the terrible efficiencies times, not Todd Combs or the other execs for electing to transfer most of the company's operations, across multiple departments into a broken piece of software that appears to be unfixable and then laying off (sorry, "eliminating the positions of" lol) a shocking percentage of the IT staff.