Stay Away From This Sweatshop (And Read My Review Before Geico HR Gets is Deleted) - Telephone Claims Representative I GEICO Employee Review

1.0
7 Apr 2013
Recommend
CEO approval
Business outlook

Pros

They only pro I have for Geico is that some of my co-workers were awesome. In fact, without some of my co-workers there, I probably wouls not have been able to get through many of my days there. My co-workers were the only reason I kept my sanity there. Literally.

Cons

There's way too many to list, so I'll just list the most important ones so that you can really understand why I despised working for Geico so much: -Management plays favorites. No one will admit it, but they do. If your a favorite, management will turn a blind eye id you are doing unethical things to make your goals & you will get promoted quickly. (Case in point: a certain current TA1 supervisor in Woodbury was known for cheating to make his ARX goal as TCR1 examiner.) Oh, & if you're not a favorite & management takes a disliking to you (even if just because your personalities clash), watch out; your life will be made miserable so you will quit, unless they find a reason to fire you first. Which they will look for. -The pay sucks, the raises are virtually mon-existent, & Geico holds profit sharing over your head as it's actually a reasonable bonus. I get paid almost 70% more (& that's invluding my profit sharing payout) at my current job to do the same work (& there's A LOT less files you handle), plus get bonuses, reasonable raises, & a pension. -Unreasonble expectations are set & management does the bare minimum to "help" you meet them. But they will be quick to place you on a coaching or performance plan, which also has reasonable expectations laud out in it. Only this time it will be "up until & including termination" as your consequence. -"Up until & including." You will hear that phrase over @ over again during your career at Geico. That's because they like to threaten you to get you to do your job. Geico doesn't believe in positive reinforcement. Unless you count be given yet another gecko trinket as a "reward". -Even though I listed some of my co-workers as a pro, others need to be listed as a con. For numerous reasons. Some are not that bright & many are lazy. And although I do believe a lot of people need to utilize FMLA to deal with health issues, most everyone on it abuses it. And there are a lot of people that blatantly abuse it, calling out sick 1, 2, & even 3 times a week (almost every week). There are so many people thar have "anxiety" & "migraines" it's ridiculous. FMLA doesn't have the nickname "Friday Monday Leave" at Geico for no reason. -Seniority isn't respected when it should be. You can be rated a 4.4, gave a grwat Geico resume, & been in your position forever. But good luck posting for another position, because your co-worker who has only been there 6 months but is rated a 4.6 just got the job over you. -The open door policy is a fake. Management uses any complaints you make against you instead of using your constructive criticism as an opportunity to improve things. And HR will always back up management, not you. I could go on & on w/ the cons, but I think you get my point.

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Pros

Good work life balance and pay

Cons

Long hours sometimes depending on demand

5.0
3 Jun 2026
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Pros

GEICO stands out for its world-class training and onboarding, which gives employees a strong foundation from day one. The training programs are structured, practical, and continuously improved based on feedback, helping new hires ramp quickly and confidently. The company also offers exceptional growth and development opportunities. There are clear paths for advancement across all operational areas (Claims, Service, Sales, etc.), supported by coaching, mentorship, and leadership development programs. Employees have access to tuition assistance, certifications, and professional development resources, making it easier to build a long-term career. GEICO provides strong stability as an established industry leader, with competitive compensation and benefits. The performance-driven culture rewards results and creates opportunities for high performers to advance quickly. Another highlight is the focus on internal mobility and skill-building. Associates are encouraged to expand their capabilities, take on new challenges, and grow into leadership roles through hands-on experience and real-time coaching.

Cons

The environment is performance-driven and fast-paced, which can feel demanding at times, especially during periods of high volume or organizational change. Expectations are high, and success requires strong time management and adaptability. Hybrid/in-office expectations may vary by role and business need, which can be an adjustment depending on personal preferences.

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