Management misses the mark every time - TA2 Claims Adjuster GEICO Employee Review

2.0
10 Apr 2009
Recommend
CEO approval
Business outlook

Pros

Profit sharing, decent benefits and salary. Geico is a very reputable company and operates with integrity on all levels of customer service and claims handling.

Cons

Management is comprised of people who have spent more time talking to the 'right' people rather than those who have spent time on the desks handling claims. There is very little communcation between the adjusters and management regarding day to day practices. It seems as if all the 'numbers' people are driving changes as far as claims handling and their reports and requirements often get in the way of handling a claim efficiently.

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5.0
26 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Flexible schedule, great work environment

Cons

Back to back calls no downtime

5.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

Strong opportunities for career growth Many people are willing to mentor and support others without expecting anything in return Supportive culture, even from people who may not know you personally Increased focus on education and development, especially for leaders More company activities at the local office, which has been a welcome change Fun associate engagement opportunities like escape rooms, art activities, games, and food events So many opportunities for recognition

Cons

There are still some areas where the company appears to be rebuilding trust and confidence Change is noticeable and appreciated, but some improvements are still in progress Feedback has clearly helped shape recent changes, and it will be good to see that progress continue

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