Good company, bad hours - Anonymous employee GEICO Employee Review

4.0
24 Sept 2012
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Pretty good compensation package, good employee benefits. Friendly people

Cons

Terrible hours, very stressful call center environment, inconsistent procedures. Not all supervisors are qualified to be leading a team of 10 people. New supervisors get a team of brand new associates which means the blind is leading the blind.

Explore other reviews about GEICO

5.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

I had the opportunity to meet Nancy Pierce during a visit to our office, and she was very personable and engaging. It made a strong impression to see leadership so approachable and willing to connect with employees. Overall, I genuinely enjoy working here and feel supported in my role.

Cons

No significant downsides to mention at this time.

5.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

Strong opportunities for career growth Many people are willing to mentor and support others without expecting anything in return Supportive culture, even from people who may not know you personally Increased focus on education and development, especially for leaders More company activities at the local office, which has been a welcome change Fun associate engagement opportunities like escape rooms, art activities, games, and food events So many opportunities for recognition

Cons

There are still some areas where the company appears to be rebuilding trust and confidence Change is noticeable and appreciated, but some improvements are still in progress Feedback has clearly helped shape recent changes, and it will be good to see that progress continue

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