You become a phone therapist handling upset callers, it's rewarding and extremely stressful at the same time. - Claims Service Representative GEICO Employee Review

The pay was and great training

The lack of shifts they have available

Interesting problems to work on. Good benefits. Decent pay.

Managers will gaslight you and upper leadership is constantly changing, so expect projects you're working on to be thrown out every 6 months. Many people burn out and quit after some time and are never back filled, so you'll be expected to take on their workload. Some of my colleagues were working 80 hour work weeks to keep up with the work load and yet told they were not performing well enough. There also wasn't much diversity.