You can do better for yourself - Customer Service Representative/Service GEICO Employee Review

1.0
29 Apr 2016
Recommend
CEO approval
Business outlook

Pros

Apparent good starting salary. I am a former employee who considered going back, more than once.

Cons

After a recent interview, I reached a few conclusions: The company is so hyper-focused on stats, surveys, and percentages, that you are and always will be, the sum total of your numbers. And nothing more-unfortunately. You will be treated as though you cannot be trusted, and will be pitted against your co-workers under the guise of stats and surveys. These numbers will be posted for all to see, just to be sure. People are unhealthy here. They eat to cope with the stress of the environment and it shows. I observed so many overweight people and they all looked sallow and unhappy.

Explore other reviews about GEICO

5.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

Good Busy Easy Complex Lead

Cons

Fast Busy Multi task Work Tenure

5.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

Strong opportunities for career growth Many people are willing to mentor and support others without expecting anything in return Supportive culture, even from people who may not know you personally Increased focus on education and development, especially for leaders More company activities at the local office, which has been a welcome change Fun associate engagement opportunities like escape rooms, art activities, games, and food events So many opportunities for recognition

Cons

There are still some areas where the company appears to be rebuilding trust and confidence Change is noticeable and appreciated, but some improvements are still in progress Feedback has clearly helped shape recent changes, and it will be good to see that progress continue

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