Great team but too many back-to-back calls - Customer Service Representative GEICO Employee Review

helpful team members and leadership beautiful facility with lunch room and gym very clean and organized systems

hours I was originally offered as a new rep were not the best

Organized in the hiring and training process

They cared more about output and getting results than the understanding of all the knowledge they cram into us. In addition, we were in training/orientation with mostly supervisor candidates. Meaning, first, there were so many people that did things in vastly different ways which created confusion on expectations and overall objectives of the job. Secondly, it meant that those candidates were finding their footing and being evaluated just as harshly (if not more) than new hires, creating pressure that boiled over to almost every individual on a team.