1.0
14 Jan 2026
Current employee
Recommend
CEO approval
Business outlook
Pros
Generous 401k match, flexibility in working hours, my direct team members
Cons
Literally everything else. Extremely metric-driven with high levels of monitoring and extremely strict guidelines, you always feel like you could be fired at any moment. You will have customers screaming, cussing, and crying in your ear, threatening you, all while having to maintain your metrics and empathy. There are so many more issues that I could go on and on about, but the general idea is just terrible in all regards. You will become very burnt out.