Good company for the operationally minded - Merchandising FreshDirect Employee Review

3.0
7 Jun 2021
Recommend
CEO approval
Business outlook

Pros

Passionate people, incredible state of the art facility, becoming more stable financially and operationally.

Cons

Many operational challenges that drive most decisions surrounding the business

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FreshDirect Response
5y
Hello and thank you for your review. We're glad your time at FreshDirect has been an overall success. As we make meaningful changes with the help of our new management, we're committed to developing even more innovative ways to improve our operating efficiencies. We would love to learn more about what we can be doing better. You can share additional feedback with us by sending us a note at EmployeeCommunications@FreshDirect.com. We look forward to hearing from you!

Explore other reviews about FreshDirect

5.0
22 Jul 2025
Recommend
CEO approval
Business outlook

Pros

lots of opportunities if you are hard worker, recognition, award

Cons

working overtime, everybody is responsible for anything happening

3.0
8 Apr 2026
Recommend
CEO approval
Business outlook

Pros

What I loved about this job is getting full ownership over my part of the business, and I know a lot of people stick around because they feel a similar passion and ownership. Even though the company is 25 years old, there are still many areas where a much work is needed and therefore great opportunity for new people to come in and make big impact.

Cons

No flexibility for employees to work from home when needed, and terrible PTO package. The family leadership is not transparent, makes questionable business decisions.

4
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