HR Department Needs Better Training When It Comes To Investigation! - Senior Manager FreshDirect Employee Review

1.0
2 Feb 2021
Recommend
CEO approval
Business outlook

Pros

Easy Job to get with no experience.

Cons

The HR department investigations are very unprofessional and favoritism plays a big part in getting managers and employees fired. Freshdirect have too many racist issues that are never addressed and it no secret that it starts with the HR department where they fired anyone who complained about it. The company promotes no diversity and needs better training when it comes to handling complaints from black employees who report racist issues throughout the company. Don’t be fooled by the 5 stars and good reviews that are left only by the Human Resource Employees and corporate employees cause they know that Glassdoor reviews are important. Freshdirect needs a NEW HR MAKEOVER!

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FreshDirect Response
5y
Thank you for making time to share your experience while working at FreshDirect. We're sorry to learn your time with us could have been better. The Human Resources department takes pride in servicing all employees equally and justly, though we acknowledge opportunities for improvement. We are developing new Diversity, Equity, and Inclusivity initiatives to continue celebrating each of our employees. Our goal is to enhance our diverse environment with practices that will make us even more inclusive. We'd like to continue to learn what we could have done better to support your career at FreshDirect- please send us a message to EmployeeCommunications@FreshDirect.com to share more of your feedback. We wish you the best in all your future endeavors.

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5.0
22 Jul 2025
Recommend
CEO approval
Business outlook

Pros

lots of opportunities if you are hard worker, recognition, award

Cons

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3.0
8 Apr 2026
Recommend
CEO approval
Business outlook

Pros

What I loved about this job is getting full ownership over my part of the business, and I know a lot of people stick around because they feel a similar passion and ownership. Even though the company is 25 years old, there are still many areas where a much work is needed and therefore great opportunity for new people to come in and make big impact.

Cons

No flexibility for employees to work from home when needed, and terrible PTO package. The family leadership is not transparent, makes questionable business decisions.

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