Pros
It started off as a wonderful place to work but all of the wonderful things have been stripped away through poor choices and support. The learning designers, technologists, graphic designers, and videographers made great courses to have the whole model made laughable by poor culture choices. Work life balance and holiday only works if you push back.
Cons
They hired a team to make their courses great and then fired all of those people in 1, 2, 3, and counting rounds of redundancy. After the first RIF, they made multiple promises that there would be no further rounds. They're trying to kill off any expenses and get to profit using any learners that will invest in these courses. There's no one left to do the work or changes so user feedback won't actually matter. User success used to manage 20 users and give tailored support and now they're expected to do the same for over 100+ learners on a weekly basis. They continued to hire and promote people like Matt Jordan into roles that they were not within their skillset and who never tried to learn how to do the role well. Leadership claimed the benefits for other people's good work but never listened to the red flags when they were raised. These were raised many times over a span of two years, including on calls directly with the co-founders which they then eliminated. People and culture is led by Jenn who is more interested in covering up for poor mistakes rather than fixing them to improve the culture. She avoided emails and messages until they were sent multiple times. It's sad to see what this has become as it didn't start like this and could have been avoided 1-2 years ago had the right people taken action on the red flags raised by the majority of the team manager level and below.