a use them and lose them attitude - Customer Service Representative Foundever Employee Review

1.0
27 Mar 2020
Recommend
CEO approval
Business outlook

Pros

if you are looking for overtime good place for short term

Cons

this is not a company you want to work at long term......any company who has their coaches begging for employees to come on here and put something positive about the company to offset the bad reviews should send up a red flag. Have read the reviews and all the bad reviews are very true of this company in general. I do have to question the few good reviews as to their truthfulness. If you need to work take job but get out ASAP. There is no floor support. Raise your hand and there is no one on the floor. This company sets you up for failure. Beware!!!!! Pay is not that good. Insurance is really bad. Unrealistic expectations. One week you are working overtime and the next they are forcing you to take mandatory time off because the company can't get the floor support numbers correct. there it no stability here. Always walking in wondering if you will still have a job at the end of your shift. Everyone i know there is looking for a way out.

Explore other reviews about Foundever

5.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

7 week training to get a person ready to go into production.

Cons

Work hours depends on clients needs. So hours may vary.

2.0
6 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work at home is the only pro

Cons

The pay, the people do not want to help when needed when you have qu4stions, customers are rude and hateful, trainers do not train very well at all, they do not communicate very well with you. Training is terrible. Be prepared to be thrown to the phones the second week of training. This job is mentally draining.

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