Foundever Reviews

*this is specifically for the Knoxville, TN location* The operations manager and up are absolutely terrible. They have ran off a huge portion of their senior agents since March and a lot more are looking for new jobs. Agents are just a number. They decreased pay for the majority that are employed there. They require mandatory overtime and if you can't work it you get an occurrence and threatened with being fired. You get cussed at nearly all day from members and can't do anything about it. If you hang up you are threatened with call avoidance and potentially fired. Calls are back to back all day. Compensation is not anywhere near enough for the emotional abuse you deal with.