Mediocre - Customer Care Representative Foundever Employee Review

3.0
28 Mar 2013
Recommend
CEO approval
Business outlook

Pros

The benefits. The option to work at home definitely helped out in costs for transportation, clothes and such.

Cons

Rotating schedules and shift bids. No way you can balance your life that way, even if you work at home. No advancement opportunities unless you lived nearby one of their centers or wanted to pack up and move. Not very flexible. You can be placed on another campaign involuntarily even though they say it's initially voluntary to transfer. That happened to me.

Explore other reviews about Foundever

5.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

7 week training to get a person ready to go into production.

Cons

Work hours depends on clients needs. So hours may vary.

2.0
6 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work at home is the only pro

Cons

The pay, the people do not want to help when needed when you have qu4stions, customers are rude and hateful, trainers do not train very well at all, they do not communicate very well with you. Training is terrible. Be prepared to be thrown to the phones the second week of training. This job is mentally draining.

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