Operations Manager - Operations Manager Foundever Employee Review

3.0
28 Aug 2017
Recommend
CEO approval
Business outlook

Pros

The people have always been great. There is a lot to learn in the BPO world. You will get that education with Sitel.

Cons

There is new ownership and there is a new direction over the past year. I have seen sites close down that were very successful. Decisions are not making since. The pay is not necessarily at the industry standard.

Explore other reviews about Foundever

5.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

7 week training to get a person ready to go into production.

Cons

Work hours depends on clients needs. So hours may vary.

2.0
6 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work at home is the only pro

Cons

The pay, the people do not want to help when needed when you have qu4stions, customers are rude and hateful, trainers do not train very well at all, they do not communicate very well with you. Training is terrible. Be prepared to be thrown to the phones the second week of training. This job is mentally draining.

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