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      Firstsource Solutions

      Engaged employer

      Firstsource Solutions reviews

      Review - CSA - Customer Service Associate Firstsource Solutions Employee Review

      4.0
      28 May 2024
      Csa - customer service associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Good pay Learnt discipline and punctuation Nice culture

      Cons

      No work life balance Too much politics

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      Firstsource Solutions Response
      1y
      Thank you so much for taking the time to leave us feedback. It's encouraging to hear that you appreciated the good pay, learned valuable skills like discipline and punctuation, and enjoyed the nice culture. We are committed to treating all employees equally and addressing any issues related to internal politics.

      Explore other reviews about Firstsource Solutions

      5.0
      4 Dec 2025
      Patient advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      1.0
      18 May 2026
      Claims examiner
      Recommend
      CEO approval
      Business outlook

      Pros

      None. Deadful company. Stay away

      Cons

      Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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      Firstsource Solutions reviewsFirstsource Solutions CSA - Customer Service Associate reviewsFirstsource Solutions review