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      Firstsource Solutions

      Engaged employer

      Firstsource Solutions reviews

      Ability to learn new things. Inclusive work environment. Supportive environment. - Customer Service Associate Firstsource Solutions Employee Review

      4.0
      9 May 2023
      Customer service associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Perks & Benefits. Employee Assistance Program. Professional Support. Job Training & Tuition.

      Cons

      Insufferable sales pressure for repairs queue, threats of being fired if you don't perform, management does nothing to help in these metrics, no relaxations.

      Explore other reviews about Firstsource Solutions

      5.0
      4 Dec 2025
      Patient advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      1.0
      18 May 2026
      Claims examiner
      Recommend
      CEO approval
      Business outlook

      Pros

      None. Deadful company. Stay away

      Cons

      Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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