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Firstsource Solutions

Engaged employer

Working at Firstsource - WFM RTA Analyst Firstsource Solutions Employee Review

4.0
26 Apr 2023
Recommend
CEO approval
Business outlook

Pros

Firstsource Solutions provides the people inside to explore a number of opportunities & explore their interests . The Leadership in the workplace has a good base of seasoned people with number of skills & within their guidance you can make yourself in one strong unit. The Company diversity in business allows you to choose a number of places to work remotely & also on site .

Cons

As the company's structure is a total BPO where the work keeps going on 24*7 you will face days where you will feel burned-out . The shifts pattern in the depends in the process you working depends if they fixed Sat & Sun off & vice versa . The stress level in every workplace is always high & specially in BPO industries stress level is much as it requires you to be mentally strong ! The last thing to be said here will be every company has a decided structure of working ( some have complex & streamlined ) & giving workload to their employee , so this totally depends on P2P how they handle certain cons* at their job . Good Luck ! :)

Explore other reviews about Firstsource Solutions

5.0
4 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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