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Firstsource Solutions

Engaged employer

Good company - bad culture - Management Firstsource Solutions Employee Review

1.0
16 Mar 2022
Recommend
CEO approval
Business outlook

Pros

The people that work there

Cons

UK company is unable to make decisions - decisions are made from the Leadership team and fed down regardless if they work in UK.

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Firstsource Solutions Response
4y
Thank you for your review. As a global company with representation across a number of geographies it is sometimes difficult to adopt a one size fits all approach. The UK leadership team work well with those in other parts of the group to ensure that what we deliver is fit for purpose in the UK market, and where that’s not the case, we adapt things to make them fit better. We’re sorry you felt that this wasn’t the case, and that you’ve chosen to leave us. We wish you all the very best in your future career.

Explore other reviews about Firstsource Solutions

5.0
4 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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