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Firstsource Solutions

Engaged employer

Good Work environment but lesser pay scale - Customer Service Associate Firstsource Solutions Employee Review

3.0
28 Feb 2020
Recommend
CEO approval
Business outlook

Pros

Work environment Cooperation of the management Codes of conduct Zero tolerance to unethical behaviour

Cons

Low pay scale Less growth opportunities

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Firstsource Solutions Response
6y
Thank you for taking time to write a review on glassdoor. We will take your feedback in reviewing the pay scale. As an organisation, we believe in growing people from within the organization. 60 – 70% of our employees at different levels are home grown. We are sorry that you felt otherwise. We will look into this. Since you are a current team member at Firstsource, i would urge you to meet your employee engagement SPOC to discuss these concerns in person. I assure you we can work towards some resolution."

Explore other reviews about Firstsource Solutions

5.0
4 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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