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Firstsource Solutions

Engaged employer

Horrible treatment - Anonymous employee Firstsource Solutions Employee Review

1.0
1 Mar 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are no pros to working for this company today none!!

Cons

Matrix pay was lowered by almost 50% they lowered the pay without any regards to how people are going to live they gave everyone one weeks notice of the drop in pay. People that have worked there for 10+ years are now basically making the same amount as someone that just started. It was based on you get paid on how much you process they lowered the rate per claim so much you have to do double the work to get anything and they put a cap on what you can make. You always make a certain amount there's no room for advancement and it's a shame how they treated their examiners.

Explore other reviews about Firstsource Solutions

5.0
4 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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