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      Firstsource Solutions

      Engaged employer

      Firstsource Solutions reviews

      Order Recovery Team - ORT - Senior Customer Support Associate Firstsource Solutions Employee Review

      5.0
      28 Apr 2026
      Senior customer support associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Excellent workplace and colleagues Good Cafeteria and the environment to spend time Always helping hands from Team Leaders, Managers and HR Punctuality in any issues faced is resolved within timeframe

      Cons

      Cab transportation issues Excess Oily in fast foods

      avatar
      Firstsource Solutions Response
      1mo
      Thank you for your feedback. It’s great to hear that you appreciate the supportive colleagues, helpful leadership, and the overall workplace environment, along with timely resolution of issues and good cafeteria facilities. Your concerns regarding cab transportation and food quality we recommend connecting with HR one-on-one to address the issue,

      Explore other reviews about Firstsource Solutions

      5.0
      4 Dec 2025
      Patient advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      1.0
      18 May 2026
      Claims examiner
      Recommend
      CEO approval
      Business outlook

      Pros

      None. Deadful company. Stay away

      Cons

      Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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