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Firstsource Solutions

Engaged employer

It's okay - Customer Service Representative Firstsource Solutions Employee Review

3.0
4 Mar 2026
Recommend
CEO approval
Business outlook

Pros

- Relaxed environment - Flexible work scheduling available - Oppurtunity for bonuses depending on performance

Cons

- Low base salary - No forward progression

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Firstsource Solutions Response
2mo
Thank you for taking the time to share your feedback. We’re glad to hear that you appreciated the relaxed work environment, flexible work scheduling, and performance-based bonus opportunities. Creating a supportive and flexible workplace for our employees is important to us. Our compensation and growth opportunities are aligned with company standards, and we continue to encourage employees to make use of available training programs and internal job opportunities (IJP) to support their development.

Explore other reviews about Firstsource Solutions

5.0
4 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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