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Firstsource Solutions

Engaged employer

Experience with First source. - Senior CSA Agent Firstsource Solutions Employee Review

4.0
27 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Good Training Good Work life balance Good career oppurtunitites

Cons

Non Competitive Salary Compensation concerns .

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Firstsource Solutions Response
2mo
Thank you for taking the time to share your feedback. We’re pleased to hear that you value the training provided, the work-life balance, and the career opportunities available within the organization. Supporting employee development and growth remains a key focus for us. Our compensation structure is aligned with industry standards, and we continuously review it to remain competitive.

Explore other reviews about Firstsource Solutions

5.0
4 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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