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      Firstsource Solutions

      Engaged employer

      Firstsource Solutions reviews

      Great Company - Customer Service Advisor Firstsource Solutions Employee Review

      5.0
      3 Feb 2026
      Customer service advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Great staff, Good training and The Company will help you with respect and dignity to make the job more enjoyable.

      Cons

      No Cons great company to work for would recommend.

      avatar
      Firstsource Solutions Response
      3mo
      Thank you for such a positive review. It’s great to hear you’ve had a great experience in Derby and that the training has set you up well. We’re especially pleased you’ve felt respected and supported day to day. Our people really are what make Firstsource, and feedback like this means a lot to the teams who bring that culture to life.

      Explore other reviews about Firstsource Solutions

      5.0
      4 Dec 2025
      Patient advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      1.0
      18 May 2026
      Claims examiner
      Recommend
      CEO approval
      Business outlook

      Pros

      None. Deadful company. Stay away

      Cons

      Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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