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      FirstService Residential

      Engaged employer

      FirstService Residential reviews

      Not great - Customer Service Representative (CSR) FirstService Residential Employee Review

      1.0
      22 Nov 2023
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      working from home was nice

      Cons

      Mistreatment by HR and management, support is unreliable and often unresponsive, systems often freeze and crash, pay is not enough given how aggressive the callers are

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      FirstService Residential Response
      2y
      We regret that you had a negative employment experience and will use this feedback to identify areas in which we can improve. - Emily, National Director of Talent Acquisition

      Explore other reviews about FirstService Residential

      5.0
      15 May 2026
      Maintenance supervisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Professionalism, Ethics Hight quality And quick Response.

      Cons

      Longer Response times, Availability of specialized service, By appointment Only.

      2.0
      26 Jun 2026
      Irrigation technician
      Recommend
      CEO approval
      Business outlook

      Pros

      They take good care of the office people

      Cons

      Field workers are second hand citizens. Nepotism by language. Promote people that don't have the skill sets to do the job. The people that have the common sense to be leadership at this point don't want the responsibility anymore. What does that say?

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