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First Cash

First Cash reviews

A typical dead-end job - Lead Customer Service Representative First Cash Employee Review

3.0

4 Dec 2015

Lead customer service representative

Recommend

CEO approval

Business outlook

Pros

Consistent schedule Consistent duties Cheap-ish comprehensive benefits package Little expectations

Cons

Lack of room for growth Little to no chance for a raise Most of the clientele is low class Management is indifferent Stressful

Explore other reviews about First Cash

5.0

5 Jan 2026

Assistant manager

Recommend

CEO approval

Business outlook

Pros

Best Store to work for great environment, We have a great team

Cons

Slow to Promote Employees for sure

4.0

7 May 2026

Recommend

CEO approval

Business outlook

Pros

fun and varying work day, lots of down time, generous breaks, discounts.

Cons

district and regional leadership often some of the worst people depending on your district, lots of incompetent coworkers and managers.

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First Cash reviews First Cash Lead Customer Service Representative reviews First Cash review