Employee purchase program is a joke. Benefits have been stripped down since the “merger” with first cash that was actually a buy out. Vacations are a joke now. It takes ten years just to get a third week. 401k company was changed to a cheaper much less effective company. Basically first cash bought out cash america then made a new company called first cash (to back up the supposed merger they said it was first from first cash and cash from cash America)makes no sense I know, and each company picked what was most cost effective from each other and made the “new” company. Weekend hours were extended, store managers are expected to work six days a week(they would probably work you seven if labor laws allowed). If you’re looking for entry level management you’ve found it. They prey on those looking for the title. They will pay you cheap, over work you then toss you out when someone cheaper comes along that can work just as good. Don’t go past assistant manager honestly it’s not worth it at all. You make more as an assistant than a manager they promise good bonuses but they do not budget off prior year. If they see you’re making bonus they will budget you like a 20% increase to prior year and say we don’t use prior year it’s month to month trends but will still do a 10-20 percent increase off the prior month even if you missed your budget anyway. In other words you could be trending down the last month and still see a massive increase the next month unless they favor you or want to give you another chance. Upper management has zero clue how budgets are set or how they make budgets off month to month trends because there isn’t one they set you up to fail when convenient and set you up to succeed when convenient. All I can say is I got the experience to put on a resume.
Once you get to store manager any other promotions are hand picked not posted on a job board. Rise to the store manager position get it on a resume and move on. I was promised for three years I would see a pay increase and it was minimal. They even went two years during the merger period with no performance reviews which is why it took me three years to see a raise and it was no where near what I was promised. I made more as an assistant then I ever did as a store manager and worked way more hours as a store manager(assistants 45, managers 50 and cover any call ins and cover any additional over time assistants cannot go over 45). Also as a manager you’re expected to be on group chats at all times, answer calls from DMs and do a ton of things while your not there as well so you really don’t get time away. Take any promises from upper management with a grain of a salt a lot of empty promises just to keep you working than a well that’s not what corporate said was going to happen but we have no control over it excuses. The disorganization of upper management is extremely frustrating as well. No one is ever on the same page but honestly it’s to the convenience of upper management when they feel they need to push you out. They will label you as a resistor if you don’t act like you are fully committed and then it’s only a matter of time before they find an excuse to let you go.
