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      First Cash

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      First Cash reviews

      Getting a raise is an act of congress… - Customer Service Representative First Cash Employee Review

      3.0
      4 Aug 2022
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      The position did allow a lot of space for individual freedom.

      Cons

      Repeatedly told “not to discuss compensation” with other employees. Huge red flag. Looked up pay for similar positions and found out we were being severely underpaid. Asked for a raise, and they finally caved by bumping me up a whole 12 cents an hour…

      Explore other reviews about First Cash

      5.0
      7 Oct 2025
      Pawnbroker
      Recommend
      CEO approval
      Business outlook

      Pros

      Good pay Good benefits Experience alot Room to get promoted

      Cons

      Rude customer Low sales depends on location

      4.0
      7 May 2026
      Pawnbroker
      Recommend
      CEO approval
      Business outlook

      Pros

      fun and varying work day, lots of down time, generous breaks, discounts.

      Cons

      district and regional leadership often some of the worst people depending on your district, lots of incompetent coworkers and managers.

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      First Cash reviewsFirst Cash Customer Service Representative reviewsFirst Cash review