If you are looking for a check every other week and nothing else, this is the right place to work for - Customer Service Representative First Cash Employee Review

3.0
5 Sept 2014
Recommend
CEO approval
Business outlook

Pros

You learn about everything pretty much, flexible schedules, not too bad environment depending the store, good benefits for full time employees.

Cons

lack of opportunity to move up, a lot of unfair situations, treat their employees bad, they pay more to the new employees than the old employees who already know everything about the store and customers. The raise is once a year and is only few cents depending on the performance. leadership is based on who you know not what you know. management do whatever they want even is against their policies.

Explore other reviews about First Cash

5.0
7 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Good pay Good benefits Experience alot Room to get promoted

Cons

Rude customer Low sales depends on location

4.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

fun and varying work day, lots of down time, generous breaks, discounts.

Cons

district and regional leadership often some of the worst people depending on your district, lots of incompetent coworkers and managers.

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