Run Run Run - Pawnbroker First Cash Employee Review

1.0
12 Jan 2020
Recommend
CEO approval
Business outlook

Pros

Some co-workers & customers are great

Cons

Management, Management, Management. From the district to regional and even executive staff?!?! In this company Pawnbrokers are treated like dirt. You are overworked for little pay. The commission matrix is a joke (pawns, buys, layaway, service fees, etc) which seems impossible to meet all of them. Upper management never recognizes your efforts for anything you do and trying to get promoted is next to impossible regardless of your experience. You are asked to zip through customers versus building a rapport and making that sale.

Explore other reviews about First Cash

5.0
5 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Best Store to work for great environment, We have a great team

Cons

Slow to Promote Employees for sure

4.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

fun and varying work day, lots of down time, generous breaks, discounts.

Cons

district and regional leadership often some of the worst people depending on your district, lots of incompetent coworkers and managers.

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