Director - Anonymous employee First Cash Employee Review

2.0
24 Aug 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

At one point in time the company actually reflected it's core values and managed by them: *We are family *We strive for excellence *We bring honor to our team *We have fun *We act with a servant's heart This created a great culture that supported collaboration and cross-functional team work....some of which still exist today.

Cons

The company has been sold through a "Merger of Equals" and much of the culture has been lost along with most if not all of the senior tenured employees. Benefits have gotten progressively worse and teams are quite disconnected and not on the same page.

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5.0
7 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Good pay Good benefits Experience alot Room to get promoted

Cons

Rude customer Low sales depends on location

4.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

fun and varying work day, lots of down time, generous breaks, discounts.

Cons

district and regional leadership often some of the worst people depending on your district, lots of incompetent coworkers and managers.

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