I do not recommend. Demand does not match pay. - Financial Customer Associate Fidelity Investments Employee Review

Inconsistent. The communication. The job description and entails do not match up. Bullying and abuse of power. Demand does not equal appropriate pay. You have an obscene workload. Calls are timed and scored. In training it was a lot of making fun of people for incorrect answers. You do an invasive and demanding background check for a pay and benefits you can get at basic companies. Diversity is next to none but in my class there where 3 people outside of white 2 of them where already with the company and was switch departments. I would I have recommended this for someone just starting their career but the intense background, drug screening you have to fill 3 cups up. Demand and low pay is not worth it. You can get the same pay with a better environment and same benefits working for regular call centers or basic store/ entry level office jobs.