Pros
They will hire you right out of college and pay you a decent salary with good benefits. The facilities are nice and some of your coworkers can be friendly. Training and L&D structure is quite good.
Cons
Incompetent management who are only around to spy on employees every waking moment of the day. They drill you with metrics and are quick to point out the negative aspects of your performance while glossing over any positive aspects. For example, you could be leading your team in trade accuracy yet they will berate you for the fact you take a few extra seconds in between calls to wrap things up. Your metrics suffer if you have to use the restroom when you aren't on a break (often times you go a 3 or 3.5-hour stretch without one). Your schedule is outside of your control and offers no room for any leeway (I would always have break and lunch at different times every single day of the week). If you work on a schedule where you have to work on weekends there is almost zero chance of you ever getting a Saturday or Sunday off. Many of your coworkers and managers are rude, narcissistic egoists who will do anything to get ahead. There is almost no room for upward mobility if you start in the call center - something made very clear early on. It's just an endless line of phone jobs, finding a spot where you aren't working on the phone is exceedingly rare. Despite the fact that it does pay well, reps are still underpaid for the amount of work they must do. Full traders are almost always sitting in a position where there are 20+ calls holding all day for the entire 10 hour shift. Soul-crushing monotony with zero work/life balance, this job will inevitably make you wish you would get in a fatal car accident on the way in to work.