Pros
I generally like most of the people I work with. Recently, I've been given multiple opportunities to learn new things and management was willing to clear the day to day work so that I could do that. As of late, management has been good at trying to strike a work/life balance (only recently however). Management has improved as of late to get a handle on workflow and communicate. Fidelity has good reimbursement programs for health equipment, gym membership, and computer equipment. You do receive some financial serivces at a discount like $8 trades, inexpensive portfolio management and the like. Fidelity does have the potential and resources to become an outstanding company.
Cons
Fidelity is absolutely out of control. Fidelity promotes firefighters and not strategic thinkers. I've worked at other highly political companies and Fidelity is absolutely the worse. This is because how one should succeed is not clear. Since success is difficult to measure and no career path has been mapped out, the schoozers win the day due to an ambiguous environment . I see that many cutthroat, but ineffective managers are continually promoted. There are a handful of good managers out there however. In general, I find Fidelity a very difficult place to accomplish anything since the focus of mid-management changes and priorities change. Merit review and the fact that its called that is a joke, and we all know it. If an employee wants to find his/her true market value, find a new job. Don't wait around for Fidelity to make an adjustment for you. Things are not clear when are recruited as far as the benefits package, profit sharing, and the 401K match.