The worst onboarding and negative management support - stay away! - Director FIS Employee Review

1.0
8 Feb 2021
Recommend
CEO approval
Business outlook

Pros

Finance products information exposure when at the company

Cons

Worst onboarding experience with zero management support. I was thrown into the fire with an expectation to navigate on my own with no lay of the land and no introductions to the group of people I had to work with. There was no team allocated to me even though I was at a senior level and the one team member assigned to me after weeks into the job who came with no Agile knowledge and background to support the work needs. The manager I was reporting into never met me to discuss vision and road map. The manager never attended any of our 1:1s and never showed up to my quarterly connects. There was never a conversation about my performance as the manager never showed up to my one in ones. The countless requests to allocate a team and help with getting introduced to the leadership went into an abyss. There was practically no team, no management support and zero vision setting and road map discussions to help my onboarding or ongoing work yet at the end of year, there was feedback that the performance did not meet expectations. This was the very first time I had heard anything about the progress of my work in the absence of no ongoing reviews and discussions. The countless requests to allocate a team and need for management support went unheard and unaddressed.

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FIS Response
5y
Thank you for your candid feedback and for sharing that you appreciate the exposure to various finance products at FIS. Regarding your negative onboarding experience, at FIS we are committed to making sure our employees’ voices are heard which is why we deploy People Surveys for employees to address their concerns. Managers at all levels can view comments and results in aggregate so they are aware of improvements needed. We have also started a program of work in the last 6 months to improve the colleague welcome experience, in particular how to quickly learn and know how to navigate FIS, having listened to colleagues' voices. And we have shared your post with our people partner team in the U.S.. along with our onboarding task force who will take your feedback into consideration as we redesign the onboarding experience.

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5.0
2 Feb 2026
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CEO approval
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Pros

Good people, technology, benefits package

Cons

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1.0
23 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Most colleagues are well intentioned, but stretched beyond the max.

Cons

After filing for FMLA, my “leader” encouraged me not to involve HR in the future. The whole point of FMLA is job protection. Him making this suggestion, at best, seems highly unethical and potentially illegal. Some leaders are good with people. Others are more techno sound. The ones that can effectively do both are let go. It makes no sense and the company offers little transparency.

2
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