It's a job - Customer Service Representative FIS Employee Review

1.0
30 Mar 2014
Recommend
CEO approval
Business outlook

Pros

There are some perks like discounts on flight and car rentals. It's a good work environment the job is good.

Cons

The pay is horrible, and you don't get raises, they have bonuses that you can get from performance. I don't like the shift bid process, I don't think you should bid for someone shift, I feel shift bids should be for available shifts. I also feel if you have a schedule where you would need to take off that you should have the option to use a vacation day or not to be paid.

Explore other reviews about FIS

5.0
14 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Great opportunities and challenging - engaging work.

Cons

None that come to mind.

2.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Decent Worklife Balance Good Office Amenities

Cons

No Opportunity for growth. Layoffs Constantly Poor Leadership

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