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Everforth Apex Systems

Engaged employer

Meh - Technical Writer Everforth Apex Systems Employee Review

3.0
30 Jun 2023
Recommend
CEO approval
Business outlook

Pros

They do have a customer care center that checks in every once in awhile, so even if you can't find your agent, you can call that number if you need help. One of the agents I had 5 years ago was very good about removing me from an unpleasant work situation and placing me in a better work opportunity at a different company. I felt heard, valued, and I really appreciated the care and attention to detail I received. That was not the same level of service I received from every agent.

Cons

1. I've been with Apex for 5 years, and I still can't enter sick time in my timesheet. It just gives me an error every time. The number of sick time hours the system shows I have accrued is never correct. 2. I referred someone a couple of years ago, she was hired on our team, and I had to inquire about the referral fee A YEAR LATER. If I hadn't remembered and asked about it, it would never have been paid to me. 3. Apex provides no meaningful benefits except a 401k. 4. In the 5 years I've been with Apex, I can't tell you how many agents I've had due to high turnover. It's hard to remember the name of my agent, since it tends to change every few months.

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Everforth Apex Systems Response
2y
Hello, we would like to thank you for your feedback. While we are glad that you felt valued and heard after working with one of our Consultant Care agents, we are sorry that it had not been your overall experience with Apex. If you would like to provide additional information about your experience, we are always looking to improve and can be reached at contractorcommunity@apexsystems.com. Thank you

Explore other reviews about Everforth Apex Systems

5.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits to have while under contract

Cons

No cons from me about this employer

2.0
5 May 2026
Recommend
CEO approval
Business outlook

Pros

- Ability to work remotely still, however I am not sure how long that will last for me. They are pushing people back into the office. Autonomy & Independence - Strong ability to self-direct and own responsibilities - Involvement in high-impact work - Broad responsibilities that build transferable skills

Cons

- I feel like my role was created without clear definition or long-term planning. I - Needed help with my workload and, despite repeated requests over the past year, I still haven't received any help - Increasing responsibilities without proportional salary growth - Bonus structure adjusted to be more difficult to achieve - Multiple internal teams laid off. Work transitioned to outsourced teams with lower perceived quality - Reduced sense of ownership and care from external/outsourced teams - Movement away from autonomy toward increased oversight - Reduced trust compared to earlier experience - Meeting Overload (“Meeting Fatigue”) - Uncertainty About Future State - Concerns around remote work longevity - Lack of clarity on role growth, support, and company direction

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