Great vision for work-life balance, but poor leadership - Manager EquipmentShare Employee Review

2.0
28 Apr 2026
Recommend
CEO approval
Business outlook

Pros

-Jabbok and Willie have a great vision and truly want to create the best work-life balance a company can in such a demanding industry. The company offers a lot of nice perks including "dinner on us", Wellable app, earned time off through health practices, meal planning, they are very generous with tool reimbursements, safety boot reimbursement and the health insurance plan even includes a high deductible plan that is paid in full by the company.

Cons

-Upper management is clueless and has lost sight of what really happens in a branch during day to day operations. -Some of the leadership don't belong where they are, they're too busy talking in metaphors and reminiscing on their glory days as a Branch Manager. They don't spend enough time in a location to truly understand what isn't working. -HR cannot be trusted by employees to do the right thing and they do not practice confidentiality even though they say they do. -There is a HUGE divide between sales and operations and although everyone is aware of it, no one seems to want to change it. -Most sales people are arrogant, rude and only care about themselves and their commissions. -New hires who come in with a lot of experience and great ideas get shunned by the employees who have been there from earlier on, leaving the company to make the same mistakes over and over again. -Upper management is too worried about keeping their jobs instead of actually leading their teams. -Operations is being held accountable for revenue and profit, and sales is barely being held accountable at all. -It seems like the place is becoming a revolving door instead of a place to be mentored or cultivated for future internal growth. Lots of turn and burn, especially on the sales side of things.

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EquipmentShare Response
2mo
Thank you for taking the time and providing this feedback. We take it to heart.

Explore other reviews about EquipmentShare

5.0
7 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Breakfast and Lunch. Flexible hours with a great culture.

Cons

I do not have any cons about EquipmentShare,

5.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Having come from Sunbelt Rentals, using the T3 system is like a breath of fresh air. I love that the majority of the work flow isn't on the phone. Using the T3 systems has opened the way to reach new heights with my work and I'm loving every minute of it.

Cons

So far i've only really encountered one thing that I wish was different here, and thats the communication between coordinators and TAM's. Specifically, the lack of acknowledgement to questions on emails. Even a brief response would be better than seeing the messages have been read and not hearing back for hours and half of the time, not hearing back at all.

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EquipmentShare Response
1w
Thank you for sharing your positive experience. We are proud to have people like you who are helping us build something special. We appreciate the note and will share with key departments for consideration.
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