Bad company! - Personal Trainer Equinox Employee Review

1.0
4 Dec 2013
Recommend
CEO approval
Business outlook

Pros

Encouraging atmosphere Above average pay Rich members

Cons

Management is inexperienced and childish. The education they provide is not everything they say it is it is poor. The turnover at the front desk and maintenance is due to terrible pay! If management does not will not communicate with staff the members suffer. If a "trainer" has injured themselves they are not and never will be a true trainer. If smart enough to train then smart enough to share. If not get out of the business. Fads are not training they are exercise at best. A true trainer must have competed at a high level, nationals or above, and never been injured.

Explore other reviews about Equinox

5.0
10 Feb 2026
Recommend
CEO approval
Business outlook

Pros

good benefits even for part time employees

Cons

hard to get a raise on your hourly wage

5.0
5 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Free Equinox membership. Easily one of the biggest perks. You get access to a premium gym that normally costs hundreds of dollars per month. Health and fitness environment. You're surrounded by people interested in wellness, and many coworkers are into fitness. Customer service experience. Great resume builder if you're moving into hospitality, sales, banking, or corporate roles. Professional atmosphere. Equinox expects a polished appearance and high-quality service, which can help build professionalism. Networking opportunities. Members often include business owners, executives, and professionals in West Palm Beach. Relatively straightforward work. Most duties include greeting members, answering phones, checking members in, updating accounts, and keeping the lobby organized.

Cons

Pay is relatively low compared to the expectations and cost of living in South Florida. Many employees cite compensation as a downside. Can't call out sick.

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