Personal Trainer - Sales Job - Certified Personal Trainer Equinox Employee Review

1.0
13 Apr 2017
Recommend
CEO approval
Business outlook

Pros

When I first read the reviews here I thought people exaggerated, but no, this is a really bad company to work for. No work/life balance AT ALL!

Cons

You are expected to be connected 24/7, always answering emails (meaning even when you are not on the clock), hanging out at the club all day to make "connections" (again, off the clock) and comply with a "training protocol" created only to sell training packages at an outrageous rate to which you only receive a very small amount. It's a sales job not a Personal Trainer job. If that wasn't enough, the word "team" is used a lot by the company despite the fact that there isn't really a "team". They see it as every personal trainer runs their own business which generates a ridiculous competition between trainers creating an awful work environment, specially for new trainers - that's one of the reasons for the high turnover rate.

Explore other reviews about Equinox

5.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Spa Management is professional and tends to employees needs. Encourages growth within the company and career wise.

Cons

The General management is continuously changing so credit for past performance is lost.

2.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

free gym membership your own office

Cons

Sales quotas can be aggressive, and there is constant pressure to hit monthly targets regardless of market conditions. Success often depends heavily on club traffic, lead quality, and location, which can make performance feel inconsistent. Long hours and weekend availability are frequently expected, especially during promotional periods and month-end pushes. Compensation can fluctuate significantly if sales goals are missed. Management styles vary greatly by club; some locations offer strong support while others can be highly numbers-driven. Administrative tasks and CRM follow-up can become repetitive and take time away from building member relationships. High turnover among advisors can create additional workload for remaining team members. Advancement opportunities exist but can be competitive and sometimes unclear. The focus on sales metrics can occasionally overshadow the hospitality and member experience aspects of the role. Corporate initiatives and promotions can change frequently, requiring advisors to quickly adapt messaging and sales strategies

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