Not the Worst, Not the Best - Personal Trainer Equinox Employee Review

2.0
18 Jan 2012
Recommend
CEO approval
Business outlook

Pros

* Free Membership and Khiel's products in the locker rooms * Great Co-Workers! * Learn a lot about fitness * Fun club atmosphere * Makes you want to be fit and healthy

Cons

* Feeling disposable * POLITICS - yes politics are at every job but it sucks when managers are handing some people clients and some people like me never get help * FLOOR SHIFTS!!! walking around for 4 hour time blocks, picking up sweaty towels for $8 an hour makes me feel degraded especially when I came in with a cert and experience * The ramping process, going to class handing in all sorts of paper work, endless meetings and e-mails * LOW PAY - when I train private I charge $75 and get to keep it, I can wear what I want and I don't have to submit my programs to anyone; with Equinox as a Teir 1 trainer I get $23 a session so that means when someone purchases a 12 session pack for $1032 I only get $276 of that!! * Uniforms- enough said * It's always an uphill battle when you work on commission, no matter where u are in the company u can't get comfortable you will always be looking for new clients * and sometimes the members are bitchy and think they're entitled to so much...but that just might be NYC

Explore other reviews about Equinox

5.0
2 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Great atmosphere and energy. Nice people with the same goals

Cons

Long hours. Sometimes you have to do a lot more than just your role

2.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

free gym membership your own office

Cons

Sales quotas can be aggressive, and there is constant pressure to hit monthly targets regardless of market conditions. Success often depends heavily on club traffic, lead quality, and location, which can make performance feel inconsistent. Long hours and weekend availability are frequently expected, especially during promotional periods and month-end pushes. Compensation can fluctuate significantly if sales goals are missed. Management styles vary greatly by club; some locations offer strong support while others can be highly numbers-driven. Administrative tasks and CRM follow-up can become repetitive and take time away from building member relationships. High turnover among advisors can create additional workload for remaining team members. Advancement opportunities exist but can be competitive and sometimes unclear. The focus on sales metrics can occasionally overshadow the hospitality and member experience aspects of the role. Corporate initiatives and promotions can change frequently, requiring advisors to quickly adapt messaging and sales strategies

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