EFX touts culture as people-centric then mass layoff - Program Coordinator Equifax Employee Review

1.0
15 Jul 2024
Recommend
CEO approval
Business outlook

Pros

Salary and Benefits. Using google suite was nice.

Cons

You can tell the culture is toxic because everyone acts on edge all the time. Don't stick out too much or you'll be targeted. HRBPs all get together from multiple departments and loudly gossip in large communal dining areas. EFX is a big strong company with poor leadership. So they brought in new VPs to lead, the new VPs brought in their buddies they worked with at previous organizations. They restructured massive parts of organization, changing so swiftly and expecting immediate compliance and ignored any thoughtful objections. The new structure of this part of the organization meant moving employees to different teams or departments and bringing new people aboard. Through this time period they recalled everyone back to the office, three days in and two days out. In a town hall, an employee asked him why the change when both employee moral and productivity was high. The VP laughed at him and then declared that this is what it is and if you don't like it then get out. What a way for a new employee to treat the hundreds of people under him, many of whom have been with Equifax for a decade or more. After five years under his and his following's leadership, the decision was made to restructure again, resulting in layoffs across the board. People who had been at Equifax for ten plus years were walked out as well as people who had only recently joined - meaning they had left their previous roles for this new opportunity that decided to let them go. Good luck finding a new role quickly in this market. After the VP made left his 'mark' over the course of five years, he left. What an experience. It leaves a bad taste in the mouth. Absolutely no regard for people, which is not unexpected in corporations, but to prioritize appearing like they value individuals through spotlights, recognitions, videos, in every form of media sent around internally in the intranet WHILE simultaneously treating them as disposable and inconsequential throughout their tenure and dismissal is really shocking. It's embarrassing to say I used to work for them.

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5.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

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Cons

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3.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good services, if they are supported properly. AE teams are a life saver for an AE.

Cons

Lack of training on what the job actually requires. Lack of coordination of operations to sales, AE must do a lot of operational work to resolve ongoing issues and avoid cancellations.

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