Break room is nice, but work here and you will be trapped at an inconsiderate, cold, and under-paying employer - Anonymous employee Equifax Employee Review

Too many to list. Minimal healthcare and benefits, mandatory overtime, indifferent and incompetent management, lack of care infrastructure for employee needs. This place will only drain you dry. There is black mold in the ceilings that was being covered up by a panel "remodeling". Thousands of dollars are spent on food for president visits and break room refrigerators but not on employee benefits or wages. Management would interfere with call queue functions for hare-brained attempts at increasing production line output when in reality, only served to diminish productivity further due to a lack of understanding how the call agents' responsibilities are organized. This employer will only ever attempt to offset the negativity and suffering inflicted on the agents daily by hosting potlucks or free lunches every 4-6 months or so. Mandatory overtime dominated over half a year for this former employee. Pay grade is not increased by becoming trained in multiple responsibilities, even if responsibilities increase to significant workplace-affecting levels.