High energy, positive company doing good in the world - Operations Manager Elsevier Employee Review

4.0
27 May 2021
Recommend
CEO approval
Business outlook

Pros

Great atmosphere and a constant mood for improvement and change. Good flexible working arrangements and great office space for when you are in one of the many offices. Truly a global company, you will work with people from around the world on a daily baisis, both in person and online. Generally very well led by senior staff.

Cons

Elsevier is a place where certain people, mainly the most senior staff, can get very comfortable. This leads to a degree of stagnation that seeps down the hierarchy. An example is that they have recently undergone a (genuine and good) agile transformation - however the most senior staff are ALWAYS behind in generating their goals - to the extent that in no year when I worked there were my senior managers' goals presented to me in advance of me being required to align and submit mine. This lethargy from the senior team has a real negative effect on the degree of energy and enthusiasm. Certain roles are filled by place-men who will likely be with the company until they retire. These people have built empires that are resistant to change. They are pretty easy to spot, since they display characteristics at odds with the rest of the company (who are genuinely great colleagues). Advancement at the company is not great - promotions are stymied by senior staff, and pay decisions are made solely on the basis of the balance sheet.

Explore other reviews about Elsevier

5.0
11 May 2026
Recommend
CEO approval
Business outlook

Pros

Industry leader Great benefits Incentive trips Invests heavily in its employees

Cons

Processes can be burdensome and clunky at times

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Elsevier Response
1mo
Thank you for this balanced and thoughtful review. We're glad to hear that our benefits and investment in people are making a positive impact, those are commitments we take seriously. On the process feedback: Leadership is actively reviewing operational workflows, and the advice to listen more closely to employee feedback is something we're holding ourselves accountable to. If you're open to it, we'd encourage you to bring specific examples forward through your team or people and culture contacts. Change is most effective when it's grounded in the real experiences of the people doing the work, and that means you. Feel free to reach out to us at elseviergdrev@elsevier.com to provide more information Thank you for staying engaged and for caring enough to share this. It matters.
4.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

-Great company -Team has talented, experienced account managers and product experts who know the territory well

Cons

West team management is heavy on micromanagement and sets unrealistic territory targets without rep input — high turnover, and long tenure in company seems to shield this manager from accountability and growth

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