Strong reputation but chaotic management and limited growth - Account Manager Elsevier Employee Review

Thank you for taking the time to share your experience and for your continued commitment to Elsevier over the past two years. We genuinely appreciate the kind words about our content legacy; it's something the whole organisation takes pride in. We also want to acknowledge your concerns directly, because they deserve a thoughtful response rather than a polished deflection. We recognise that change, even when strategically necessary, has a human cost that isn't always visible. On product development and go-to-market consultation, this is an area we are actively working to improve. Cross-functional input and closer alignment between product, sales, and market intelligence teams are something leadership is focused on, and feedback like yours helps reinforce why that work matters. Regarding sales leadership and career growth, we'd genuinely welcome the chance to understand your experience in more depth. If you're open to it, we encourage you to connect with your HR business partner or raise this through our internal feedback channels. These are conversations worth having properly, not through a public forum alone. If you prefer, feel free to reach out to us at elseviergdrev@elsevier.com to provide more information.