RN CM/UM - Anonymous employee Elevance Health Employee Review

1.0
2 Sept 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Work from home opportunity. Very close, caring team of co-workers. Other than this, there are no pros to speak of in my opinion.

Cons

Performance based, task driven. No work/life balance. Work schedule went well beyond 8/hrs day. Several RIF (reduction in force) lay-offs with notification occurring 15 minutes on same day as lay off. Never allowed to discuss lay off or share information with co workers. Always felt insecure in job. Constant changes to procedures without prior notice. Communication non-existent. Encouraged to seek alternate positions through internal job openings then disqualified for lack of experience.

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2.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

Good Benefits and insurance Groceries benefit School reimbursement Gym benefits Hospital indemnity Insurance Remote work convenience

Cons

Pay rate never really goes up. Prefer to promote inexperience outsiders than from within. Low pay At the whim of Manager Favoritism Political Pretentious Metrics based of friendship with Management Hard to move up of you don’t suck up to a Manager or be political or be part of their click and group. QIP is also at the whim of the manager. Faulty metrics where you are blamed for FCR failures even when you fixed the issue on your first call and but because the member called in multiple times to other associates who didn’t help. Or do their job, they blame you for first call resolution when you never talked to the member till you resolved it. This is really messed up and it affects your QIP.

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