Work life balance was great when I joined. - Quality Assurance Analyst EXL Service Employee Review

3.0
17 Aug 2025
Recommend
CEO approval
Business outlook

Pros

1-Fixed shift timings 2-Nothing else

Cons

1-Internal politics 2-Management and leaders suck specially in UK insurance process 3-They promote non deserving family members 4-Never give leaves or WFH option if team scores dropped even for a month 5-No work life balance. 6-Current leaders unable to handle DLG process.

Explore other reviews about EXL Service

5.0
8 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good experience with big clients

Cons

Hikes arent that great !

3.0
2 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Great work/life balance. Good benefits.

Cons

Not a lot of structure. You basically just have to figure it out after the initial training.

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