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      EXL Service

      Engaged employer

      EXL Service reviews

      Not a Great Place to Work - Supervisor Utilization Management EXL Service Employee Review

      4.0
      2 Jan 2024
      Supervisor utilization management
      Recommend
      CEO approval
      Business outlook

      Pros

      We were allowed to go remote during the pandemic

      Cons

      Office layout dictated by staff in India, so the wall around our office only went to about 5 feet from the ceiling necessitating very loud white noise to mask confidential info while reps were on the phone. They pay below market rate. The IT team was unintelligible.

      Explore other reviews about EXL Service

      5.0
      8 Apr 2026
      Consultant ii
      Recommend
      CEO approval
      Business outlook

      Pros

      Good experience with big clients

      Cons

      Hikes arent that great !

      3.0
      2 Jul 2026
      Auditor
      Recommend
      CEO approval
      Business outlook

      Pros

      Great work/life balance. Good benefits.

      Cons

      Not a lot of structure. You basically just have to figure it out after the initial training.

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